Moat Note ServicingNew note onboarding

Let’s get your note set up.

How it works

About 10–15 minutes
Step 1

Which payment history fits your loan?

Settlement Statement
Brand-new loan — no payments made yet.
Statement of Account
Professionally serviced (August REI or similar) — showing on-time payments and the official balance.
Full payment history
You've been collecting payments yourself.
Are your documents signed?
We can only onboard executed documents — make sure every signature page is signed before you upload.
Has the loan been modified?
Upload the modification in addition to the original note — we need both to service the current terms.

Performing notes only — we don't onboard wrap loans or non-performing notes.

Everything you upload is encrypted in transit and at rest — visible only to you and our servicing team.